Store owner replied:
We're happy to hear your Tuff Jugs lived up to expectations! Thanks for putting your trust in our products and taking the time to share your experience!
Store owner replied:
Goodbye drips, hello clean Sea Deck! 🙌We're glad your Tuff Jug is keeping things neat and making life a little easier out on the water!
Awesome products backed by awesome customer service.
I was in a hurry when I placed an initial order and I forgot to apply for the promo - free ripper. I contacted the company but my order had already shipped (fast). However if I agreed to pay shipping, they would send me one free. I agreed.
An hour ago the package arrived. It did not contain a ripper. It contained TWO! That is great customer service. Thank you. You rock.
Store owner replied:
Now this is the kind of experience we love to hear about! 🙌 We’re so glad our team could help, and it sounds like you got a little extra surprise along the way! Thank you for the kind words and for taking the time to recognize our customer service team. You rock, too!
I really like the looks of the stuff I ordered but as far as the way it works I’m not totally sure about because I haven’t filled them up with fuel yet
Store owner replied:
First impressions are off to a great start! We’re glad you’re happy with the look of your new Tuff Jugs, thanks for giving us a try!
I ordered two of 2.5 gal Tuff Jugs to replace some leaky, drippy Amazon cans that came with the „Safety Caps“. Should have done this years ago.
Tuff Jugs customer service is top shelf and shipping is fast, great product, great service and made in the USA. Glad I found you guys
Store owner replied:
We're glad you found us, too! 🇺🇸 It means a lot to hear that both our products and customer service made such a great impression. We're proud to make our jugs here in the USA, and we appreciate you giving Tuff Jug a chance. Welcome aboard!
Store owner replied:
It means a lot to hear this from someone who already owns several of our jugs! We're especially happy to hear you've noticed an improvement in our shipping times. Thank you for sticking with us and giving us the opportunity to keep earning your business!
Excellent product, works as advertised. Very satisfied with purchase.
Store owner replied:
No surprises, just a product that delivers! 💪 We're happy to hear your Tuff Jug has met your expectations. Thanks for the great review!
Great can works even better than I anticipated!! Thanks
Store owner replied:
We're so glad your Tuff Jug exceeded your expectations. Enjoy, and thanks for the kind words!
just got these tuff jugs and pretty impressed with the size and quality of the product.
Ordering was easy and shipping was fast
just filled them up and can't wait to put them to good use .
Store owner replied:
Sounds like you're off to a great start with your new Tuff Jugs! We're happy the quality, ordering process, and fast shipping all made a great first impression. Here's to putting them to good use! 🙌
I haven’t had the chance to put them to use yet, I’ve filled them.c very easy to fill for sure. I tested one with water to see how well the stop function worked and it worked better than advertised, I see the safety in going down 3” but it actually stopped if 1/2” below the surface of the water.
The only negative feedback I would give, is some built in finger holds on the bottom would help with initially turning over the jug, especially for the more physically strength challenged out there.
Store owner replied:
What a great first impression! We're happy to hear the Auto-Stop worked so well during your test. Your suggestion about adding finger holds to the bottom is a thoughtful one, especially for making the jug easier to handle. We'll be sure to share that with our product team. Thanks for taking the time to give us such detailed feedback!
Works as described. No issues as of yet. Thanks for a good product 👍🏻👍🏻
Store owner replied:
Quality craftsmanship is something we take pride in, so this means a lot! 👍 Thanks for recognizing the care that goes into our products!
Love these things the handle is in a great spot and the flow is fast and controllable. Definitely recommended
Store owner replied:
A comfortable handle and a smooth, controlled pour make all the difference! We're happy to hear you're enjoying your Tuff Jugs, and we really appreciate the recommendation!
I like the jug so far but I definitely dont like the way it leaks when laying flat with the spot on the top side I got diesel clover the back of my new truck
Store owner replied:
We’re happy to hear you’re enjoying the jug so far, but having it leak in the back of a new truck is incredibly frustrating. We’d really like to learn more about what happened and see how we can help. Send us a message at support@tuffjug.com and our team will be glad to look into it with you.
Store owner replied:
Thank you for such thoughtful feedback! It’s great to hear that everything from the ergonomics and included accessories to the packaging made a positive impression. We really appreciate you taking the time to share your experience!
Love all my Tuff Jugs. The only improvement I would suggest, for us older folks, would be the incorporation of a bottom of the jug handle on the 5 gallon model, that would aide us in lifting the heavy jugs when full. Also an adapter would be handy so the VP Trigger spouts could be used with the Tuff Jugs, or come out with a trigger spout of your own.
Store owner replied:
We love hearing that you’ve been enjoying all of your Tuff Jugs! These are some great suggestions, especially the additional handle for easier lifting and a trigger-style spout option. We’ll be sure to pass your ideas along to our team—we really appreciate the thoughtful feedback!
Store owner replied:
Quality you can feel—that’s what we like to hear! 💪 Thanks for choosing Tuff Jug!
Its everything they claim it is. In an age of very poorly designed, hard to use, environmental gas cans, Tuff Jug is a design that doesn't overkill AND is easy to use. Eventually all my gas storage will use Tuff Jugs!
Store owner replied:
Sounds like Tuff Jug has earned a permanent spot in your lineup! 🙌 We’re glad the simple, easy-to-use design is delivering exactly what you hoped for. We’ll be ready when it’s time to add a few more!
Store owner replied:
Off to a great start! 🙌 Glad your first use went smoothly and your Tuff Jug delivered exactly as expected!
They just work, the ripper caps are the greatest, I have two five gallon, three 2 1/2
Gallon and two 1 1/4 gallon. The ripper caps do not leak if they turn over.
A great way to fill tanks fast and I'll throw away all the government garbage.
And I had a problem with three caps ,tough jug sent new ones ,it did take about a month and half. Little slow but they stood by their products . Hands down best in town. I fill tractor lawnmower SXS and motorcycles they need a spout for power saws now.
Store owner replied:
Now that’s a Tuff Jug lineup! 🙌 We’re glad the different sizes and Ripper Caps have become your go-to setup for so much of your equipment. We also appreciate your patience while our team handled those replacement caps—and we hear you on wanting an option for smaller equipment!
Store owner replied:
Out with the drips and in with the Tuff Jugs! 🙌 We’re glad they’ve been easy to handle, easy to fill, and are keeping things clean. Thanks for making the switch!
Very durable clean jug that definitely won't leak!
Store owner replied:
Built Tuff and keeping things clean! 💪 We’re glad you’re impressed with the durability and secure seal. Thanks for the great review!
Haven't used it yet, but it looks awesome. And the customer service was great
Store owner replied:
A great first impression is a good place to start! 🙌 We’re especially happy to hear our customer service team took good care of you. We hope you love your Tuff Jug once you put it to work!
Jugs worked great!! Took 'em to Moab. Worked as expected.
Gonna order a pump, should make filling a RZR WAY easier!!!
Store owner replied:
That’s great news! 🙌 We’re happy the replacement cap did the trick and everything is working well now. Thanks for giving us the chance to help!
Very pleased with this jug! My first spout broke and they shipped another one right away! I’ll be a repeat customer!
Store owner replied:
We’re happy we could turn that hiccup into a great experience! 🙌 Glad the replacement spout arrived quickly and you’re enjoying your Tuff Jug. We’ll be glad to have you back!
Very well constructed and a good ergonomic feel while pouring.
Store owner replied:
Glad the design feels as good in your hands as it looks! 💪 We put a lot of thought into making our jugs sturdy and comfortable to handle. Thanks for the great feedback!
Store owner replied:
Strong, easy to handle, and working like a champ—that’s a combination we love to hear! 💪 Thanks for putting your Tuff Jug to work!
Store owner replied:
Sounds like one Tuff Jug won’t be enough! We’re glad it’s performing exactly as promised and has earned a few more spots in your lineup. Thanks for the support!
these gas cans are absolutely awesome! bought 3 of the 5 gallon. they do not leak at all! so impressed!
Store owner replied:
Three jugs and zero leaks—that’s what we like to hear! 💪 We’re so glad they’ve made such a great impression. Enjoy putting all three to work!
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